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Before you write in
A few things that are quick to check yourself first:
- Payment or wallet issue — confirm the app shows "Agent network online" at the top of the Analyze tab. If it doesn't, the issue is connectivity, not billing.
- An analysis looks stuck — the full pipeline (four analysts, a two-round debate, risk review, and a verdict) genuinely takes a little while. Give it a minute before assuming something's wrong.
- Sign-in code not arriving — check spam/junk for email codes, and confirm the phone number was entered with the correct country code for SMS codes.
What we can help with
- Account access and sign-in issues
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- General feedback on the app or a specific verdict
What we can't do
We can't give you personal investment advice, confirm whether a specific trade is a good idea, or act as your financial advisor. TradingAgents is an AI research tool — see our Terms of Service for what that means in practice.